SmileCraft® Pearl — AI Receptionist
Meet Pearl. Your front desk, polished.
Pearl answers your website and your phone line 24/7 — warm, British and never off duty. She answers questions, books real appointments from slots your desk releases, and files every booking straight into your calendar.
She's live right now — proven on the front desk of The Dental Centre Bury, a real 5.0★ practice.
What she does
A receptionist, not a chatbot
Pearl holds a real conversation — by voice or text — and does real front-desk work: answering, booking, message-taking and screening. The AI proposes; your booking rules decide.
Answers like your best receptionist
Treatments, guide prices, opening hours, directions, nerves — answered warmly, in your practice's voice, from knowledge your team edits themselves.
Books real appointments
Your desk releases the slots Pearl is allowed to sell; she offers only those, takes a name and mobile, and books. She can't invent times, and your diary stays in control.
Answers the actual phone line
Forward your number out of hours — or all hours — and the same Pearl answers the call: books, takes messages, and screens the spam that wastes your team's mornings.
Never off duty
Evenings, weekends, bank holidays, half-term — the moments patients actually browse for a new dentist are the moments Pearl is on the desk.
Every conversation on the record
A practice console shows every call with a word-for-word transcript, outcome tags, and the bookings made — plus a morning transfer list so nothing misses your practice software.
Built for UK dental
No clinical advice, emergency signposting to NHS 111 and A&E, consult-first and deposit rules enforced by the booking engine — and a UK GDPR compliance pack behind it all.
She books. It files itself.
Every booking lands in your calendar — not in a to-do pile
The quiet killer of every booking tool is the re-keying. Pearl syncs her diary to your practice's Google Calendar the moment something changes — so the whole team sees her work in the calendar (and the Gmail) they already live in.
- Bookings appear in your Google Calendar by themselves — no re-keying
- Team inboxes can receive each booking as a Gmail calendar invite
- Released slots show as free “◇ Pearl” markers, so the desk always sees what she's selling
- A morning transfer list tracks what's been keyed into your practice software
This week · practice calendar
Illustrative view. Yellow = held pending deposit · green = confirmed · ◇ = released to Pearl, shown as free.
Where she works
Your site. Any site. Your phone line.
Pearl was built to be installed — not to force a rebuild. (Though once she's answering, most practices want the website that matches.)
On a SmileCraft site
Included as an option with every website we build — switched on the day you launch.
On your existing website
One line of code, whoever built your site. If you can paste a snippet, you can hire Pearl.
On your phone line
Keep your number. Forward it to Pearl out of hours to start — zero risk, instant value.
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Just want text chat without the voice? Our AI Chatbot is Pearl's little sister.
Launch pricing
Less than one saved patient. Every month.
Web
Pearl on your website — voice + chat, real diary bookings, the practice console.
Most popular
After-Hours
Everything in Web, plus your phone line answered every evening, weekend and bank holiday.
Complete
Pearl answers around the clock — web and phone — so engaged lines and lunchtimes stop costing you patients.
Fair-use call minutes included; heavy call volumes metered transparently. Setup and onboarding handled by us — your team edits Pearl's knowledge, never code.